PaidTu is owned and operated by PaidTu Inc., with its headquarters in Toronto, Ontario, Canada. Thanks for using PaidTu. This policy explains the what, how, and why of the information we collect when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously.
We’ll start by getting a few definitions out of the way that should help you understand this policy. When we say “we,” “us,” we’re referring to PaidTu as the company . We provide an online billing service that you may use to create, send, and manage invoices that are directed to your client base (the “Services”). When we say “you” or “Member,” we’re referring to the person or entity that’s registered with us to use the Services. A “Client List” is a list of email addresses and contact information that one of our Members has compiled, with the intention of sending invoices to them to be paid for services rendered by such Member. We may combine information about you or your clients with information provided by other Members or third parties to create ”Aggregate Information,” which may include, but isn’t limited to, names, email addresses, demographic information, IP addresses and location. We offer the Services solely on www.PaidTu.com. While providing the Services, we may collect Personal Information, which means information about a Member or potential Members.
If there are any material changes to this Privacy Policy, we’ll post them on the Website and send them to the last email address you gave us. Any changes will be effective as of the date we post them on the Website or send the email (whichever date is later). You may object to any changes within 20 days after they’re posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we’ve already collected from you, but will apply only to information we collect in the future. We won’t treat information of any open account differently from any other open account. If you object to changes in our Privacy Policy, we’ll have to terminate your account.
This Privacy Policy is effective with respect to any data that we’ve collected, or collect, about and/or from you, according to our Terms of Use.
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter please use our contact form to get in touch. You may also contact us by email at: support@PaidTu.com
Information You Provide to Us:
When you use the Services, consult with our customer service team, send us an email, or communicate with us in any way, you’re giving us information that we collect. That information may include your name, physical address, email address, phone number, credit card information, operating system, as well as details like gender, occupation, location, birth date, purchase history, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, transferred to Canada and stored by us, as described in our Terms
of Use and Privacy Policy.
Information from your Use of the Service:
We may get
information about how and when you use the Services, store it in log files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you’ve taken within the application.
Cookies and Tracking:
When you use PaidTu, we may store “cookies,” “tags,” or “scripts,” which are strings of code, on your computer. We and our analytics Service Providers (like Google) use those cookies to collect information about your visit and your use of our Website or Services. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block cookies, it may be more difficult (and maybe even impossible) to use some aspects of the Services.
Web Beacons:
When we send emails to Members, we may track behaviour such as who opened the emails and who clicked the links. We do that to measure the performance of our email campaigns and to improve our features for specific segments of Members. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create the reports about how your email campaign performed and what actions your Subscribers took. Reports are also available to us when we send email to you, so we may collect and review that information.
When you use our mobile apps, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you opt in to these notifications and no longer want to receive them, you may turn them off through your operating system. We don’t access or track any location-based information from your mobile device unless you’ve given us permission. We may use mobile analytics software (like Fabric.io) to help us better understand how people use our application. We may collect information about how often you use the application and other performance data. We don’t collect or link that data with any personally identifiable information.
We may use and disclose your Personal Information only as follows:
To promote use of our Services
For example, if you leave your
Personal Information when you visit our Website and don’t sign up for any of the Services, we may send you an email asking if you want to sign up. And if you use any of our Services and we think you might benefit from using another Service we offer, we may send you an email about it. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send.
To send you informational and promotional content that you may choose (or “opt in”) to receive.
You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
To send you System Alert Messages
For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
To communicate with you about your account and provide customer support
To enforce compliance with our Terms of Use and applicable law
This may include developing tools and algorithms that help us prevent violations.
To protect the rights and safety of our Members and third parties, as well as our own.
To meet legal requirements
Complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
To provide information to representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements.
To prosecute and defend a court, arbitration, or similar legal proceeding.
To provide, support, and improve the Services we offer.
This includes aggregating information from your use of the Services and sharing such Aggregated Information with third parties.
To provide suggestions to you.
This includes adding features that compare Members’ email campaigns, or using data to suggest other publishers your Subscribers may be interested in.
To transfer your information
In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We’ll notify you of the change either by sending you an email or posting a notice on our Website.
We may use and disclose your Personal Information only as follows:
Social Media Platforms and Widgets. Our Websites include social media features, like the Facebook Like button. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. We also maintain presences on social media platforms like Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Service Providers. If it’s necessary to provide you something you’ve requested, then we may share your personal information to a Service Provider for that purpose. We’ll tell you we’re working with a Service Provider whenever reasonably possible, and you may request at any time the name of our Service Providers.
We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our Websites or through social media (collectively “Our Promotions”). Participation in our Promotions is completely voluntary. Information requested for entry may include personal contact information like your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer Our Promotions. We also may, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or Service Providers in line with this policy and the rules posted for the Promotion.
Nobody is safe from hackers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then PaidTu will notify you as soon as possible and later report the action we took in response.
Our credit card processing vendor uses security measures to protect your information both during the transaction and after it’s complete. Our vendor is certified as compliant with card association security initiatives, like the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). We also perform annual SOC II audits.
PaidTu accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information you provide us is sensitive in nature, account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.
Our servers and offices are located in Canada, so your information may be transferred to, stored, or processed in Canada. While the data protection, privacy, and other laws of Canada might not be as comprehensive as those in your country, we take many steps to protect your privacy, including offering a data processing agreement. By using our Website, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in Canada and those third parties with whom we share it as described in this policy.
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.
We’ll retain your information for as long as your account is active or as long as needed to provide you services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements. We’ll give an individual access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request this information from us by contacting us at anytime. Unless it’s prohibited by law, we’ll remove any Personal Information about an individual from our servers at their request. There is no charge for an individual to access or update his or her personal information.
Thanks for taking the time to learn about PaidTu’s Privacy Policy, and thanks for trusting us to handle your billing needs.